#BANKTIVITY 7 USER MANUAL FOR MAC#
#BANKTIVITY 7 USER MANUAL SOFTWARE#

Bad design that could cause someone to easily overspend. For example if you budget $200 every other month but then spend $100 in a month that was originally budgeted for 0, the product does not include the $100 in the monthly expenses total. You are not allowed to have a monthly budget of $0. Budgeting is REALLY important for me and being able to review accurate results guide my spending. So I always had to be on the lookout for errors and create adjustment tranasctions that cause downstream reconciliation problems.īudgeting is a whole other case. The temporary fixes they gave me didn't work and they have never provided a fix. I have had five times when the accounts didn't total correctly and it was easily proven by totalling manually from the last reconciliation. Too bad they ruin it with poor sup-port and some bad design. This company has the basics of a good product. Just fix the program instead of letting this problem fester. This level of customer support from any company is disgusting. They are now switching to a subscription model so I might as well try the new improved Quicken and try not to think of the $70 and many many hours wasted on this turd. I have contacted customer support who told me to send screen shots and log files which I did, but got no response.

#BANKTIVITY 7 USER MANUAL SOFTWARE#

So who are you going to vote for-Chase with millions of people using other banking software without problems or this little software company with limited resources and a history of buggy software? (Does anybody remember iWork from the same company?) There are other problems such as the impossibility of paying two credit cards that are issued by the same company-both payments get sent to one account and then you get a late fee and a ding to your credit score. They have said it's not their problem and to call Chase, I call Chase and they say it's not their problem. So I have to painstakingly check the Banktivity record against that of Chase and manually enter the missing transactions.

I have had numerous interactions by e-mail and chat, sending log files and screen shots, with their vaunted customer support staff and this problem continues. However, IT DOES NOT RELIABLY DOWNLOAD BANKING TRANSACTIONS from Chase. I use this type of software to pay bills, flagging tax-related items as I pay them, and generating a simple report at tax time each year.

#BANKTIVITY 7 USER MANUAL FOR MAC#

Like many people I have been forced to check out alternatives to Quicken 2007 for Mac since its demise. Banktivity is a beautiful app with problems.

Banktivity 7 user manual